Privacy Policy

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Introduction

The types of personal information we may get about you when you interact with us are described in full in this privacy notice. It also describes how we will handle, store, and protect that data.
Although a lot of information is provided here, We Buy Any Mobile wants you to be completely aware of your rights and how your data is used.
You should carefully read this notice and any additional privacy notices we may post when collecting or processing personal information about you to understand how and why we are doing so. The purpose of this privacy notice is to supplement the existing notices; it is not meant to replace them.
Our Privacy Notice may be changed when there is a change in how we process your personal data. We may occasionally update this Privacy Notice to keep the information we give you current and compliant with applicable data protection laws. This Notice and any updates to it will always be available online.

Processing Your Personal Data

We Buy Any Mobile collects and uses your personal information to provide you with the service in accordance with our Privacy Policy. Your personal data is controlled and handled by We Buy Any Mobile (collectively referred to as 'We Buy Any Mobile', 'we', 'us', or 'our' in this privacy policy). Under the data protection rules that apply to us, such as UK GDPR and Data Protection Act 2018, We Buy Any Mobile controls the methods used to obtain your personal data and the reasons for which your personal data are used.
Please use the information below to get in touch with our customer support staff if you have any queries regarding this privacy notice:
Email:
Office Address:

The Data We Collect About You

In this notice, we use the term 'personal data' to refer to details about you. Various types of personal information about you that we may collect, use, store, and transmit have been categorised as follows:
Identity Data: First Name, Last Name & Title

Contact Data: Email address, Telephone number. Billing address, Delivery address.

Transaction Data: Information concerning payments made to and received from you and other information about the goods and services you have purchased from us.

Financial Data: Bank account and credit card information. (If required)

Profile Data: Your orders or purchases, as well as your preferences, comments, and survey responses, are all considered.

Technical Data: Internet Protocol (IP) Address, browser type and version, time zone and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

Usage Data: Data on how you use our products, services, and website.

Marketing & Communications Data: Your preferences for how you want to be contacted by our third parties and us for marketing purposes.
Aggregated Data, such as statistical or demographic information, is another type of information we gather, utilise, and distribute. Although it may come from your personal information, aggregated data is not legally regarded as a personal information because it does not directly or indirectly identify you. For instance, we may combine your Usage Data to determine the proportion of users who visit a particular website feature. But if we combine or link aggregated data with your personal information in a way that makes it possible to identify you directly or indirectly, we recognise the combined information as personal information and will use it in line with this privacy notice.
No Special Categories of Personal Data about you are collected by us (this includes details about your race or ethnicity, religious or philosophical beliefs, political opinions, trade union membership, information about your health and genetic and biometric data). Additionally, we don't gather any data on criminal offences and convictions.
When we request personal information from you and you refuse to supply it, either because the law requires it or because it is required by the terms of a contract we have with you, we may not be able to carry out the contract we have or are attempting to enter into with you (for example, to provide you with goods or services). In this situation, we might need to cancel a product or service you have booked with us, but we'll let you know if that happens right away.
Device Passcode: we request device passcode information from our clients so that we may thoroughly examine the device's functionality both before and after each repair. The functionality test does not involve any further password usage or access to personal information. After every repair, the passcode is automatically removed. Even though we won't be able to test your device once it has been fixed until you return to pick it up, refusing to give us your passcode may result in delays if any repairs need to be adjusted after the test.

How Is Your Personal Data Collected?

We get information from and about you using a variety of techniques, including direct encounters. You can provide us with your identity, contact information, and financial information by filling out forms or contacting us by mail, phone, email, or another method. This includes any private information you volunteer when you:
– Apply for our products or services
– Subscribe to our services
– Request marketing to be sent to you
– Enter a competition, promotion, or survey
– Give us some feedback
– Automated technologies or interactions. We may automatically gather Technical Data about your device, browsing actions, and habits when you engage with our website. We gather this personal data using cookies, server logs, and other similar technologies. Please review the section on cookies.
– Outsiders or publicly accessible sources. As stated below, we might obtain personal information about you from a variety of third parties and open sources:
- Technical Data from the following parties: analytics providers [such as Google Analytics]
- Contact, Financial and Transaction Data from providers of technical, payment and delivery services such as Shopify & Vend.

How & Why We Use Your Personal Data

We will only use your personal information if it is legal for us to do so. We will most frequently utilise your personal information in the following situations:
- We're about to or have already entered into a situation with you where we need to perform the contact.
- When it is required to protect our legitimate interests (or those of a third party), we mean when it is in the best interest of our business to operate and manage our business so that we can provide you with the greatest service/product and the safest experience possible.
- Where we must adhere to a legal or regulatory requirement.
- Except when sending you direct marketing communications through email or text message, we generally do not use consent as a legal justification for processing your personal data.

Your Data Protection Rights

You have specific rights under the GDPR and other data protection regulations that enable you to maintain control over your personal data. We want you to be able to exercise these rights without difficulty. More details regarding your rights and how we strive to uphold them can be found below.
You must give us the information shown below in order for us to process your request:
- Your Full Name
- A summary of the data you wish to retrieve and a date range. Giving us a precise description of your inquiry will help us focus our searches on what you need and respond to you more promptly, saving you time and effort.
- The email address that you have used to make reservations or contact us.
We will need proof that the individual you are requesting information for has given you permission to do so if you submit a request on their behalf.
Data Access
We will need proof that the individual you are requesting information for has given you permission to do so if you submit a request on their behalf.
Data Rectification
Please let us know if you think we have any inaccurate or incomplete information on you so we can make the necessary changes. Contacting our customer support staff may typically update and rectify your information.
Objection
If we are processing your personal information based on our (or a third party's) legitimate interests, and there is something about your circumstances that makes you want to object to processing on this ground because you feel it affects your fundamental rights and freedoms, you may do so. In cases where we are using your personal data for direct marketing, you also have the right to object.
Restriction
Request a restriction on how your personal data is processed. This gives you the option to request that we stop processing your personal data in the following circumstances:
– If you want us to verify the accuracy of the data.
– If you do not want us to delete the data even though our use of it is illegal.
– If you need us to keep the information even after we no longer need it because you need it to make, use, or defend legal claims.
– Although you have objected to our use of your data, we must first determine whether we have overriding justifications for doing so.
Withdrawing Consent
You can revoke your consent at any moment if we are using it to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. We might not be able to offer you some products or services if you remove your consent. If this is the case, we will let you know when you withdraw your consent.
Opting Out
By clicking the opt-out options included in each marketing communication we send you or by getting in touch with us whenever you want, you can request that third parties, or we no longer send you marketing messages. The personal information that you give us as a consequence of a service purchase, warranty registration, product/service experience, or other transactions will not be affected if you choose not to receive these marketing messages.

Cookies

We may use technology like cookies to enhance our services, give you more relevant content, and analyse how people use our website. When you visit one of our websites, your Web browser sends alphanumeric identifiers called cookies to your computer's hard drive. This enables our systems to recognise your browser and keep track of future visits to our websites. You will encounter cookies on every page you visit.
Most browsers' 'Help' menus will explain how to prevent new cookies from being accepted, how to have the browser alert you when a new cookie is received, and how to disable cookies completely. However, cookies enable you to fully take use of some of our websites' most cutting-edge and practical features. Therefore, we strongly advise leaving them on.
You can configure your browser to inform you when websites access or set cookies or to reject all or some browser cookies. Please be aware that some portions of our website may become inaccessible or malfunction if you disable or reject cookies.
We Buy Any Mobile uses the most recent SSL software, which encrypts the data you submit and provides the most cutting-edge security software to safeguard the security of all of your information while it is being transmitted. Despite our best efforts to safeguard your personal information, we cannot ensure the security of any information you communicate to our site; any such transfer is done at your own risk.
In connection with the gathering, storing, and dissemination of personally identifiable customer information, We Buy Any Mobile maintains physical, electronic, and procedural measures.

Website Information

If you decide to use the We Buy Any Mobile website, this Privacy Notice governs your use of the website as well as any other privacy disputes or worries you might have. Terms and conditions for We Buy Any Mobile, including restrictions on damages and the use of English law.
Our terms & conditions and/or privacy notice may be changed occasionally. Unless otherwise specified, the information we have obtained from you is subject to the terms of our current privacy notice.
Third-Party Links Links to third-party websites, plug-ins, and programs may be found on our website. It's possible for third parties to gather or share information about you if you click on those links or enable those connections. These third-party websites are not under our control, and their privacy policies are not our responsibility. We advise you to read the Privacy Notice of any website you visit once you leave ours.

Contact Information

With regard to how we use your personal data, we pledge to make things simple for you and to be honest and straightforward with you. We constantly strive to be open and honest with our clients, but we recognise that this can occasionally be challenging. Please let us know if you have any questions or concerns about how we use your personal data and uphold your rights. We will respond to your inquiries and, if necessary, take the appropriate action to ensure that our actions align with our commitment and obligations.
Please get in touch with us if you have any questions or concerns regarding our website, our company, or our privacy notice so that we can try to address them.
Email: business@webuyanymobile.com
You have the right to file a complaint with a data protection authority if you remain dissatisfied with how we use your personal data and believe this violates data protection regulations. The Information Commissioner's Office is the appropriate regulatory body (ICO) in the UK. However, we would like the opportunity to address any concerns before you approach the ICO, so please get in touch with us first.